General Manager

Job Description

🌴 About Serenity Sands Island Glamping

We are launching a boutique, high-end glamping hotel offering an exclusive blend of nature and luxury. Starting with 10 rooms, one restaurant, one bar, and a pool, our facility is designed to accommodate up to 40 guests at full capacity. Over the next 18 months, we plan to expand to 23 rooms, scaling both infrastructure and team. We aim to offer a four-star guest experience in a serene, natural environment.

📋 Core Responsibilities

Compliance and safety: Ensure the hotel complies with all relevant laws, regulations, and policies, including licensing, health, and safety standards.

Marketing and sales: Develop and implement marketing strategies to promote the hotel and attract new business. Manage corporate bookings and events to drive revenue.

Guest satisfaction: Ensure guests have a positive experience by handling complaints, addressing issues, and ensuring the hotel's services and amenities meet high standards.

Operations management: Oversee day-to-day operations to ensure smooth and efficient running of the hotel, including services like accommodation and catering.

Financial management: Create and manage budgets, monitor revenue targets, and control expenses to ensure the hotel is profitable. Analyze sales figures to devise and implement revenue management strategies.

Staff management: Hire, train, and supervise staff across all departments, from front desk to housekeeping. Develop staff to achieve their career goals and ensure they meet service standards.

 

 

Skills/Qualifications Required

✅ Qualifications & Skills

    Leadership and interpersonal skillsFinancial and budget managementExcellent communication skillsProblem-solving abilities, andMarketing and sales knowledge. 

 

🌟 What We Offer

    Long-term growth and career development opportunitiesA chance to live and work on a stunning tropical islandRelocation assistance and comprehensive benefitsStaff accommodation and meals includedCompetitive salary + performance-based bonuses

 

📬 How to Apply

Send in your application to [email protected] by 25 October 2025. This is your chance to be part of something truly special — come build Serenity with us!

Salary

Not Stated

Full-Time / Part-Time?

FULL TIME