Cluster Groups, Conference and Events (GC&E) Sales Executive

Job Description

Hilton is a leading global hospitality company, with a portfolio of 22 world-class brands comprising more than 7,500 properties and nearly 1.2 million rooms in 126 countries and territories. At Hilton Fiji Beach Resort & Spa, we are committed to delivering exceptional experiences to our guests and creating a workplace where Team Members thrive.

General Overview of the role:

Build strong relationships with customers to fully understand their needsManage conference & events room blocks and rooming lists in accordance with hotel strategy and customer needsAttend pre & post conference client meetingsEnsure a successful client event by working together with the Front Office and Event Planning teamParticipate in hotel promotional activitiesTimely communication to internal and external clients via telephone, email, written documents or in personComplete quality checks in line with company standardsMaintain a high level of product knowledge about the hotel and local areaManage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards always ensuring accuracy and attention to details.Participate in customer site inspections and assist with sales process as necessaryMaintaining and providing accurate reports for the department as and when requiredTo actively promote the hotel and facilities by entertaining clients and agents as necessaryEnsure the accurate administration of all bookings and related correspondence including billing details.Assist the Cluster Groups, Conference and Event Sales Manager as and when requiredCollating market intelligence and having an understanding of competitors strengths and weaknesses.

Skills/Qualifications Required

What are we looking for?

Positive attitude and good communication skillsPrevious experience in the same roleCommitment to delivering an exceptional level of customer serviceGreat team spirit / Supportive and respectful with othersExcellent organizational and administration skillsAbility to work well under pressure

How to apply:

Send application and resume to via: Careers at Hilton | Hilton job opportunities

Salary

Not Stated

Full-Time / Part-Time?