Food and Beverage Attendant

Job Description

Job Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

 

JOB SPECIFIC TASKS

    Assist with the restaurant service period, tending to the guests and exceeding their expectations  Deliver service excellence throughout the complete food and beverage experience  Maintain outlet cleanliness and ensure all checklists are completed daily with a focus on attention to detail  Handle general enquiries, creating meaningful guest experiences that are tailored to the guests' requirements Support the Food and Beverage team in general operational tasks  Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings 

Skills/Qualifications Required

CANDIDATE PROFILE 

Education and Experience

    An up-to-date RSA  Relevant experience in a similar role  Enthusiastic to escalate your career  Self-motivated, driven and energized in a fast-paced environment  Armed with smart solutions and a can-do attitude  

Salary

Not Stated

Full-Time / Part-Time?

FULL TIME