Bartender

Job Description

Job Summary

Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 kilograms without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders – to get it right for our guests and our business each and every time.

JOB SPECIFIC TASKS

Guest Interaction & Service

Welcome and greet guests warmly, creating a comfortable atmosphere.Take orders, offer recommendations, and describe menu items.Check guest IDs for legal drinking age.Handle special requests, complaints, and provide hotel/local info. 

Beverage Preparation & Service 

Mix cocktails, pour beer, serve wine, and prepare non-alcoholic drinks per hotel standards.Serve guests directly at the bar or provide drinks for servers/room service.Upsell promotions and new menu items. 

Bar Operations & Maintenance 

Set up and break down the bar, including restocking glassware, garnishes, and supplies.Maintain cleanliness of the bar, equipment, and service areas.Operate and maintain bar equipment (beer lines, etc.).Conduct opening/closing inventory and secure liquor/storage areas. 

Financial & Compliance

Handle transactions and balance receipts accurately.Adhere to all health, safety, and responsible alcohol service regulations. 

Hotel-Specific Duties

Promote hotel services Coordinate with F&B Attendants and kitchen for food/drink orders.Perform busser duties as needed. 

Skills/Qualifications Required

CANDIDATE PROFILE 

Education and Experience

High School Diploma/GED: Generally required by most employers.Bartending School: Not mandatory, but teaches recipes, techniques, and responsible serving.Alcohol Certifications: Essential for legal compliance (e.g., TIPS, ServSafe Alcohol, Smart Serve).Hospitality/Management Courses: Can provide a strong foundation in customer service and operations. ExperienceEntry-Level: Start as a barback or server to learn the environment and workflow.Direct Experience: 1+ years in high-volume bars or restaurants is often preferred.Hotel Experience (Asset): Experience in hotels or upscale venues is a major plus due to diverse guest needs. 

Key Skills & Attributes

Customer Service: Friendly, patient, and excellent communication.Mixology & Product Knowledge: Spirits, wine, beer, cocktails, and drink-making.Multitasking & Speed: Handling orders, transactions, and service in busy periods.Reliability & Teamwork: Essential for smooth bar operations.Language: Fluency in English and potentially other languages for international hotels.Physical Stamina: Ability to stand for long shifts. 

Salary

Not Stated

Full-Time / Part-Time?