Housekeeping Attendant

Job Description

Job Summary

Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards. Identify and report preventative or other maintenance issues in all common areas. Request preventative maintenance or non-urgent repairs using appropriate method. Contact the Residences office directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from the Residences Management office

Serve as a departmental role model or mentor; follow up to confirm employee compliance with company standards and policies and external regulations. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guest’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 25 kilograms without assistance and in excess of 25 kilograms with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Housekeeping Manager.

Core Responsibilities

Room Cleaning: Vacuuming carpets, dusting furniture, mopping floors, cleaning bathrooms (toilets, sinks, showers), and sanitizing surfaces.Bed Making: Changing linens, making beds neatly, and ensuring fresh linens for new arrivals.Restocking: Replenishing toiletries (soap, shampoo), towels, coffee, tea, and minibar items.Trash Removal: Emptying wastebaskets and ashtrays in rooms and corridors.Guest Service: Greeting guests, responding to requests (extra towels, pillows), and handling inquiries professionally.Maintenance Reporting: Identifying and reporting broken fixtures, lights, or any damages to supervisors.Public Area Cleaning: Keeping corridors, stairwells, and service pantries tidy.Security & Privacy: Ensuring guest belongings are secure and respecting guest privacy. 

Skills/Qualifications Required

Prior experience in a similar role within the hospitality industry.High school diploma or equivalent.Detail-oriented and thorough.Physically fit and able to work independently.Strong time management and organizational skills.Honest, reliable, and professional attitude.Strong communication and customer service abilities. Ability to work flexible hours, including weekends and holidays.Multitasking abilities and strong organizational skills.Customer service experience.Physical stamina to participate in various tasksPositive attitude and team spirit.Problem-solving skills.

Salary

Not Stated

Full-Time / Part-Time?