Night Auditor

PART TIME

Job Description

🌏 About Us

At IHG® Hotels & Resorts, we believe in delivering True Hospitality for everyone. As part of the globally recognized Crowne Plaza® Hotels & Resorts, we support our team members in creating warm, engaging experiences for every guest—every time. Our hotels are people-first, professional, and inclusive, with a passion for service that shines day and night.

🌙 About the Role

Our hotels never sleep—and neither does exceptional service. We’re looking for a detail-oriented, guest-focused Night Auditor to handle overnight operations, ensure accounting accuracy, and provide warm, reliable support during the quietest hours of the day.

Skills/Qualifications Required

🛎️ Your Day-to-Day Responsibilities

  • Keep informed of hotel events and activities for guest inquiries
  • Support the front office with administrative or ad-hoc tasks as required
  • Perform concierge services and assist with special guest requests
  • Maintain safety procedures and report incidents promptly
  • Handle any guest complaints and provide service recovery when needed
  • Reconcile daily financial activity and prepare reports for management
  • Run the night audit using property management systems (Opera)
  • Process payments: room charges, debit/credit cards, cash, and cheques
  • Manage overnight guest queries and fulfill wake-up call requests
  • Provide a welcoming, professional check-in/check-out experience

 

✅ What We’re Looking For

  • A genuine desire to help guests and deliver memorable service
  • Ability to work both independently and as part of a team
  • Flexible availability (nights, weekends, holidays)
  • Tech-savvy and detail-oriented
  • Strong communication, problem-solving, and multitasking skills
  • Proficiency in Opera PMS and Microsoft Office
  • At least 2 years of experience in a similar role within a 5-star property
  • Hospitality and/or Tourism diploma or qualification

 

🎁 What We Offer

  • A supportive, inclusive culture where you truly belong
  • Ongoing learning and career development opportunities
  • Global IHG® hotel room discounts
  • Food and beverage discounts
  • Free daily transfers within the Nadi area
  • Competitive salary package

 

📩 Ready to Apply?

If you’re confident, positive, and love to connect with people, we want to meet you.
✨ Show us how your personality and passion are the perfect fit to deliver unforgettable overnight experiences at Crowne Plaza.

Salary

Not Stated

Full-Time / Part-Time?

PART TIME